Recharge & Balance

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Recharge is successful but balance is not reflecting in my FASTag
It usually takes around 5 mins for your FASTag balance to get updated
Tue, 30 May, 2023 at 4:45 PM
I am unable to recharge my FASTag
We sincerely apologise for this inconvenience! Please help us with a screenshot of the error that you are seeing along with your vehicle number for speedy a...
Tue, 27 Jun, 2023 at 12:36 PM
I have recharged FASTag by mistake. Can I get a refund?
Once a recharge transaction is completed, refund cannot be processed 
Tue, 27 Jun, 2023 at 12:17 PM
How can I recharge my FASTag?
Park+ app can be used to recharge any FASTag using UPI (PhonePe, Google Pay, Paytm or BHIM ), Net banking, Park+ wallet or other modes of payment 
Tue, 27 Jun, 2023 at 12:38 PM
How can I check my FASTag balance?
You can simply check your FASTag balance on your Park+ app using these steps: 1. Click on 'FASTag' tab on the home screen 2. Click on ‘Recharge’ ...
Thu, 2 Dec, 2021 at 6:08 PM
Is there a minimum balance that I need to maintain in my FASTag?
Kindly maintain a minimum balance (varies as per issuer bank) in your FASTag to cross the toll seamlessly
Tue, 27 Jun, 2023 at 12:21 PM
Recharge failed and payment has been debited. When will I get a refund?
Unfortunately recharge couldn't be processed, please be informed that refund will be initiated from our end & expected to receive in your source acc...
Mon, 29 May, 2023 at 12:39 PM
Payment failed but amount got deducted from my account
We haven't received the payment from your bank. In case any amount has been deducted, it would get refunded within 5-7 business days. Please reach out t...
Mon, 29 May, 2023 at 12:36 PM
My recharge is still in pending status. By when will the amount reflect in my FASTag?
Usually 99% of recharges process within 10 seconds. However, in extreme cases, it may get delayed from bank's end. We request you to wait for some more ...
Mon, 29 May, 2023 at 12:41 PM
I want to know the refund status of this order
Order amount has been successfully refunded to the source account
Mon, 29 May, 2023 at 12:42 PM