In case of an unpleasant experience, you can dial 1033 and contact MORTH/NHAI/IHMCL regarding any FASTag complaints at a toll plaza. You can use this helpline number in any of the following situations:

  1. FASTag not blacklisted but stopped at toll for this reason
  2. Toll plaza not accepting/unable to read FASTag
  3. Toll plaza not accepting FASTag monthly pass
  4. Any other applicable issue for FASTag