In case of an unpleasant experience, you can dial 1033 and contact MORTH/NHAI/IHMCL regarding any FASTag complaints at a toll plaza. You can use this helpline number in any of the following situations:
- FASTag not blacklisted but stopped at toll for this reason
- Toll plaza not accepting/unable to read FASTag
- Toll plaza not accepting FASTag monthly pass
- Any other applicable issue for FASTag